Information about Online Orders, our Pay-By-Check option, Shipping & Return Policy, and your Lightbox.
For online payments, we utilize PayPal a secure online financial service, for all credit card purchases made on this site.
You can pay with your credit card without having to sign up for a PayPal account. This very secure procedure allows only PayPal to access your credit card information during your checkout.
If you do not want to use our online credit card payment system, please click the Pay-by-Check button at the checkout page and your order will be sent to our office. You will receive an e-mail from us with instructions on sending a check or money order by mail.
Send check to:
Rue Wildlife Photos
138 Millbrook Road
Hardwick, New Jersey, 07825 USA
Your order will be shipped as soon as your check has cleared.
Checks from outside the USA have to be drawn on a US bank and in US dollars.
For questions please send an e-mail to us at
> Shopping Cart
The shopping cart displays your order details. If you wish to delay your order at this time, the items in your shopping cart will be stored for up to 60 days.
> Checking Out
You will need to log in to our site before checking out your order. If you are new to the site please complete the registration form to create a username and password. This information is stored so that we can review your orders and so you can return to the site to view your order details and order history or to make future purchases.
> My Account
This page lets you log on to your account to view your order history, check your shipping details or to make changes to your account profile.
Shipping costs are calculated by the amount of your total order.
Fine Art Prints may ship separate from other products, even if the items are placed in the same order. This allows proper packaging and ensures that your order arrives in top condition. Due to this process, your order may arrive on different days.
All orders are shipped with a traceable tracking number.
To keep the shipping cost affordable, books, video tapes and posters are shipped via Media Mail. Fine Art Prints are usually shipped via Priority Mail through the US Post Office, or by FedEx ground service.
We try to ship within 1-3 days of receipt of your order. If an item cannot be shipped in that timeframe, you will receive an e-mail with that information and the approximate shipping date. You will receive an e-mail once your order has shipped.
> Product Return Policy
If you wish to return an item, please send a
prior to returning the item and we will give you specific return instructions.
Some items are non-returnable, such as personally autographed books and Fine Art Prints that have been removed from the original packaging.
The return shipping fee is your responsibility and a tracking number has to be utilized. If your order arrives damaged, please contact the shipping company immediately. IMPORTANT: Save all packing materials. Failure to do so can cause the shipper to deny your claim.
> The Lightbox
The Lightbox lets you save images or products for later viewing. Click on the add to lightbox button below an image or product and it will be added to your lightbox. You may add up to 30 items to your lightbox, which will be saved and is available to you for 60 days.
You may e-mail single images right from the item detail page, or e-mail a link of your lightbox to a friend or directly to our office for questions or a price quote. To view or to e-mail your lightbox, click on the Lightbox button on the top navigation bar. Login is required to e-mail a lightbox link.
Thank you for visiting our website. We hope your visit was enjoyable.
Lennie & Uschi Rue III.